Please note that University Physicians, Inc. is now doing business as University of Colorado Medicine (or "CU Medicine").
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Human Resources FAQs

Created: 03/12/2013 | Updated: 03/03/2017
  1. How much PAL and EI time do I accrue each month?
  2. Answer
  3. When can I use Extended Illness (EI) time?
  4. Answer
  5. What is the policy on funeral leave?
  6. Answer
  7. When do I get paid each month?
  8. Answer
  9. What is the holiday schedule?
  10. Answer
  11. What happens if I work on a designated CU Medicine holiday?
  12. Answer
  13. Can I change my benefit elections at any time?
  14. Answer
  15. How do I file a claim for flexible spending?
  16. Answer
  17. How do I withdraw money from my retirement account?
  18. Answer
  19. How do I get a pay advance and how often can I get one?
  20. Answer
  21. What is my ID number for dental insurance?
  22. Answer
  23. How do I update my personal information with HR (phone number, address, emergency contact, etc.)?
  24. Answer
  25. What do I do if I get hurt at work?
  26. Answer
  27. What is Family & Medical Leave (FMLA) and do I qualify?
  28. Answer
  29. How do I get paid when I am off work on FMLA?
  30. Answer
  31. Does CU Medicine offer tuition assistance?
  32. Answer
  33. Am I eligible to apply for other positions at CU Medicine?
  34. Answer
  35. Why am I required to have an Internal Application Authorization completed before I can apply for another position at CU Medicine?
  36. Answer

1. How much PAL and EI time do I accrue each month?
PAL Time: PAL is accrued on a monthly basis beginning after completion of the employee's first full month of employment.  The accrual rate for a full-time employee is based on the employee’s length of service. Upon eligibility, the employee will begin accruing PAL hours at a rate of 10 hours per month or 15 days per year.  The month following employees’ third anniversary they will begin accruing at a rate of 13.36 hours per month or 20 days per year. Part-time employees accrue PAL on a prorated calculation based on their Full Time Equivalent (FTE).

EI Time: Full-time employees accrue 4.66 hours per month or 7 days per year.  Part-time employees accrue EI on a prorated calculation based on their Full Time Equivalent (FTE).  
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2. When can I use Extended Illness (EI) time?
EI is designed to cover employees in the case of an extended illness. In the event of an extended illness, EI time may be applied after an employee has been ill/absent for longer than two consecutive business days or 16 consecutive hours. The first two days, consecutively, are drawn from PAL time, and any days after this may be drawn from EI time. A physician’s note may be required at the request of Human Resources. EI time may be drawn upon immediately if the employee is hospitalized, requires medically necessary surgery, or has a physician’s statement for a medical leave of 5 or more consecutive business days. If you are unsure as to whether your leave will qualify for EI time, please contact Human Resources.
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3. What is the policy on funeral leave?
In the event of a death in an employee’s immediate family (includes husband, wife or same gender domestic partner (SGDP), parents or legal guardian of employee or spouse/SGDP, sister or brother of employee or spouse/SGDP, children of employee or spouse/SGDP and grandparent of employee or spouse/SGDP), a maximum of up to five (5) leave days, with pay, may be given to allow the employee to attend funeral activities (not solely for bereavement). Up to one (1) day leave, with pay, may be given to allow the employee to attend funeral activities (not solely for bereavement) for the death of the following relatives: aunts, uncles, first cousins, nieces or nephews, great aunts and uncles.
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4. When do I get paid each month?
A: Employees are paid on the first business day of the month. If the first of the month falls on a Saturday, Sunday or holiday, employees will be paid on the following business day.
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5. What is UPI’s holiday schedule?
A: Click here to view the current holiday schedule.
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6. What happens if I work on a designated CU Medicine holiday?
Any employee who works on a designated CU Medicine holiday, will be paid for the time worked. These hours should be reflected on the employee’s time-card as Holiday Worked (HOLW). The equivalent number of hours will be deposited into the employee’s PAL bank, up to 8 hours for a full-time employee and the prorated equivalent for a part-time employee. For example, full-time employees who work 8 hours on a holiday would charge 8 HOLW and receive an 8 hour credit to their PAL bank.
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7. Can I change my benefit elections at any time?
Benefit elections can be made each year during CU Medicine's designated Open Enrollment or within 31 days of a Qualifying Life Event.
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8. How do I file a claim for flexible spending?
A: The easiest way to file a claim for health care and/or dependent care flexible spending is online through the ASI website. You will be required to scan and upload your supporting documentation. You can also fill out a form and fax it toll free to ASI Claims Submission.
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9. How do I withdraw money from my retirement account?
If you wish to withdraw money from your 403(b) retirement account and/or make changes to fund allocations, you must do so by contacting TIAA directly. You can call customer service at 1-800-842-2776 or www.tiaa.org. Please note, money cannot be withdrawn from the CU Medicine-funded 401(a) account until your employment with CU Medicine has terminated.
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10. How do I get a pay advance and how often can I get one?
Employees are offered up to two pay advances per calendar year. Employees can request a flat dollar amount up to the amount they would have earned so far that month. Pay advance request forms can be found in Dayforce. Requested forms must be submitted no later than noon on Thursday of the week you are requesting an advance. Checks will be available for pick-up the next day (Friday) in Human Resources and need to be picked up between 8am and 2pm. Pay advances are taken as a deduction on the next month’s check. Pay advances are usually done the first three weeks of the month. No advances will be processed during a payroll week. Please check with Human Resources to verify advances will be processed in a particular week.
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11. What is my ID number for dental insurance?
Your ID number is: 887-[YOUR 4-DIGIT EMPLOYEE ID NUMBER]-00. Example: If your 4-digit employee number is 5555, your ID number will be “887-5555-00”.
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12. How do I update my personal information with HR (phone number, address, emergency contact, etc.)?
Your personal information can be updated at any time via Dayforce. We encourage you to regularly verify and update your personal information.
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13. What do I do if I get hurt at work?
All work-related injuries or illnesses must be reported to Human Resources immediately in order to complete an “Employee’s First Report of Injury” form. In the event of a life or limb-threatening emergency, call 911 or go directly to the nearest Hospital Emergency Room. A designated medical provider must provide follow-up care. In the event of a non-emergency, after-hours injury, the employee must report to one of the designated after-hours or weekend care facilities. If an unauthorized medical provider treats an employee, the employee will be responsible for payment for said treatment.
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14. What is Family & Medical Leave (FMLA) and do I qualify?
The Family and Medical Leave Act was signed into law in 1993 to balance the needs of employers and employees with serious health conditions or who must care for a qualifying family member with a serious health condition. To be eligible for FMLA leave, an employee must be employed at least 12 months and have worked at least 1,250 hours during the 12 months preceding the commencement of leave. A completed Certification of Health Care Provider form is required to qualify for leave under the FMLA. Use this form if the leave is due to a family member's serious health condition. Use this form if leave is due to the employee's serious health condition. Click here to download a document outlining your rights under the FMLA and to determine if you qualify for leave.
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15. How do I get paid when I am off work on FMLA?
FMLA is not a paid benefit. However, you are able to supplement your leave using Extended Illness (EI) and Paid Accumulated Leave (PAL) banks. The use of EI and PAL is the same under FMLA as it is for non-FMLA absences.
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16. Does CU Medicine offer tuition assistance?
Yes, tuition assistance is offered to eligible employees seeking a degree related to their career path at CU Medicine. Click here to view the Tuition Assistance Guidelines. Please contact Courtney Metz at 303-493-7606 or courtney.metz@cumedicine.us if you have any questions.
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17. Am I eligible to apply for other positions at CU Medicine?
If you have worked at CU Medicine for at least 6 months and are not currently on a corrective action plan, you are eligible to apply for other positions. All internal applicants must have an Internal Application Authorization Form completed and signed by their supervisor or manager before they will be considered for other opportunities.
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18. Why am I required to have an Internal Application Authorization completed before I can apply for another position at CU Medicine?
There are two reasons. First, the supervisor or manager’s signature will affirm you meet the requirements listed above. Second, we are one organization and encourage a cohesive working environment. In the spirit of collaboration and mutual respect we feel it is a courtesy that managers be informed if one of their staff members is being considered for a position within another department.
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